indosatoto Platform Privacy Notice

This page describes what we collect when you use indosatoto and how we keep that data protected. We at indosatoto handle your personal information with care, following standard data-protection practices across all regions where our service operates.

Our platform brings together football markets, live-dealer tables, slot games, and esports coverage. To deliver these services, we collect information during account setup, payment processing, and gameplay. We explain below what we collect, why, and who may access it.

We are committed to transparency. If you have questions about your data or wish to exercise your rights, contact us using the details at the end of this notice.

What we collect on indosatoto

We collect information in three main categories: account data, payment data, and gameplay data.

Account data: When you register on indosatoto, we ask for your email, phone number, full name, date of birth, and address. We use this to verify your identity and comply with local gaming regulations. We also store your username and password (encrypted).

Payment data: When you deposit or withdraw, we collect transaction details—the amount, method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and timestamp. We do not store your full card or e-wallet credentials; payment processors handle those securely.

Gameplay data: We log your bets, game selections, session duration, and account balance. This helps us detect fraud and provide customer support.

Data security: We encrypt sensitive data in transit and at rest. Our servers may sit outside your jurisdiction; we apply the same protection standards regardless of location.

How we use your data on indosatoto

We use your information for five purposes:

Account management: Verify your identity, process logins, and manage your account settings.
Payment processing: Route deposits and withdrawals through our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and comply with anti-money-laundering rules.
Fraud prevention: Monitor for suspicious activity and protect your account from unauthorized access.
Customer support: Respond to your inquiries and resolve disputes.
Legal compliance: Meet local gaming and financial regulations in jurisdictions where we operate.

We do not sell your data to third parties. We do not use your information for marketing unless you opt in.

Third-party processors and data sharing

We share your data with trusted partners only when necessary:

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive transaction details to process your deposits and withdrawals.
Identity verification services: We may use third-party KYC providers to confirm your identity during account setup.
Hosting and analytics: Our servers and analytics tools may be hosted by third-party providers; we require them to sign data-protection agreements.
Legal authorities: We may disclose data if required by law or court order.

We do not transfer your data outside the region without your consent, except where required by law or to process payments.

Your rights regarding your data on indosatoto

You have the right to access, correct, or delete your personal data. You may also request a copy of all information we hold about you. To exercise these rights, contact our support team using the details below.

We will respond to your request within 30 days. If you believe we have mishandled your data, you may lodge a complaint with your local data-protection authority.

Cookies and tracking

Our website uses cookies to remember your login, track your session, and improve your experience. We use both session cookies (deleted when you log out) and persistent cookies (stored on your device). You may disable cookies in your browser settings, but some features of indosatoto may not work properly.

We do not use cookies to track you across other websites.

How long we keep your data

We retain your account data for as long as your account is active. After you close your account, we keep records for seven years to comply with financial and gaming regulations. Gameplay logs are retained for two years. Payment records are kept for five years.

If you request deletion, we will remove your personal data within 30 days, except where we are required by law to retain it.

Contact us about your privacy on indosatoto

If you have questions about this privacy notice or wish to exercise your rights, contact our support team. We are available to assist users in Jakarta, Surabaya, Bandung, and Medan, as well as across all regions where indosatoto operates.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

We update this privacy notice from time to time. Changes will be posted on this page with a new effective date. Your continued use of indosatoto after an update means you accept the revised terms.